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  Closing the Gap Between TrueCost and Investor Perception Since 2019, maintenance costs have risen sharply: labor up 42% and materials up 30%. But most investors

If you’re searching for a better way to handle after-hours maintenance, you’ve likely run into two categories of solution: property management answering services (live agents

Maintenance doesn’t keep business hours. A heating system fails at 2 AM. A pipe bursts on a Sunday. A resident gets locked out on a

Ask most property management companies what their after-hours maintenance costs, and they’ll point to a line on their vendor invoices. Emergency plumber dispatched at 11

The phrase “AI maintenance coordination” is showing up everywhere in property management conversations right now. Vendors are using it. Industry publications are writing about it.

It’s 2 AM. Your phone rings. A resident reports standing water in their unit and they don’t know if it’s a burst pipe or an

Ask operators about their after-hours coverage, whether that’s a call center or one of the newer AI intake tools, and a pattern emerges fast. The

Maintenance Is a Financial Strategy. It’s Time to Treat It Like One. For years, property management has treated maintenance as an operational necessity: something to

What Is a Shop Rate?  A shop rate is a fully loaded labor rate that represents the true hourly cost of having your internal team

For years, property management leaders have relied on instinct: if you keep up with maintenance, residents will stick around. The logic made sense, but the

Rapid City, SD – [January 14] – Property Meld, the leading property maintenance operations platform, today announced its acquisition of Mezo, a cutting-edge AI software company