Monthly Pricing
CORE
$1.60 / unit
OPS
$2.00 / unit
Repairs & Maintenance
- Single-sign on resident portal
- Conversational MAX™ repair intake, diagnosis, and remediation
- Emergency screening and flagging
- Creation of service issue with diagnosis, transcription, and documentation
- Cost Projections of repair costs as soon as they are received
MAX™ On-Call intake and triage add-on
Unlike standalone call center solutions, MAX™ On-Call is built directly into Property Meld so every call, no matter the time of day, is triaged with 99.94% accuracy and waiting in your Meld account with full documentation. Designed to eliminate after-hours labor costs, reduce employee burnout, and deliver a better resident experience without adding headcount.
- Residents get immediate answers on every call with AI-powered intake that diagnoses and documents in real time
- True emergencies reach the right person instantly. MAX identifies urgency and routes automatically
- Every call becomes a documented, triaged Meld with zero manual data entry
- When residents call for an update, MAX answers, provides status, and gets management involved via Meld chat if needed
- Every call gets answered in any language, around the clock. Built-in uptime redundancy means your residents are always covered
Coordinator Efficiency
World-Class Communication Suite
- 8 languages, automatic “tone check”
- Automated status updates including scheduling & completion updates
- Configure dashboard visibility that aligns with maintenance processes
- Comprehensive investor approval capture & documentation
- Robust workflow engine to hard-code maintenance processes into automations
- Insights on overall maintenance operations health
Perfect Decision
- Lease renewal risk flagging at dispatch to head of lease churn
- Suggested techs/vendor based on lead times, satisfaction, and quality
Technician Efficiency
- Coordinator scheduler & logistics planner for technicians
Technician Mobile App (native & consumer grade)
- Calendar and day management
- “Go to” navigation for techs to navigate them to the next job
- Intelligent time and materials capture (includes receipt management)
- Seamless messaging with key parties, and auto-documentation
Perfect Decision
- Technician scheduling recommendations based on renewals, time, and cost
Insights Pro
- Technician performance & efficiency metrics
- Technician performance national & market benchmarking
Vendor Efficiency
World-Class Communication Suite
- Texting, email, in-app
- Responsive interface for desktop, tablet, or phone without requiring download
- Lightning fast automated scheduling
- Simple estimation tool
Multi-thread invoice capture
- Create, upload, or Quickbooks integration
- Vendor sourcing and procurement through Vendor Nexus
Perfect Decision
- Vendor dispatch suggestions based on repair lead time, effectiveness, and satisfaction
Insights Pro
- Vendor performance & efficiency metrics
- Vendor performance national & market benchmarking
Bidding & Estimating
- Multi-estimate management
- Investor approval flow (single or multiple estimates)
- Cost Projections to compare estimates (coming soon)
Accounting & Invoicing Efficiency
- Simplistic bill creation that congregates all hours, parts, and materials
- Automated GL mapping to ensure costs consistently map to your accounting platform
- Set billable rates to ensure accurate billing for work performed
- White-labeled bills configurable for multiple entities
- Margin analysis for billing
- Market rate comparison for comparable work
Preventative Maintenance / Inspections
- PropertyCare+ program building for investor opt-in
- Recurring repair configuration for high and low frequency repetitive work
- Inspection scheduling
- Inspection integration with popular platforms
Turns & Renovations
- Project coordination for turnovers, rehabs, and mitigations
- Cost and time conglomeration for projects
- Intelligent spotlight for "what's next" in every project
Miscellaneous
- API access for customer-built agent interactions
Let's get started
Pricing
CORE
$1.60
per unit/mo
OPS
$2.00
per unit/mo
Repairs & Maintenance
- Single-Sign On Resident Portal
- Conversational MAX™ Repair Intake, Diagnosis, and Remediation
- Emergency Screening and Flagging
- Creation of Service Issue with Diagnosis, Transcription, and Documentation
- Ops only
- Cost Projections of Repair Costs as Soon as They Are Received
MAX™ On-Call Intake and Triage Add-On
Unlike standalone call center solutions, MAX™ On-Call is built directly into Property Meld so every call, no matter the time of day, is triaged with 99.94% accuracy and waiting in your Meld account with full documentation. Designed to eliminate after-hours labor costs, reduce employee burnout, and deliver a better resident experience without adding headcount.
- Residents get immediate answers on every call with AI-powered intake that diagnoses and documents in real time
- True emergencies reach the right person instantly. MAX identifies urgency and routes automatically
- Every call becomes a documented, triaged Meld with zero manual data entry
- When residents call for an update, MAX answers, provides status, and gets management involved via Meld chat if needed
- Every call gets answered in any language, around the clock. Built-in uptime redundancy means your residents are always covered
Coordinator Efficiency
World-Class Communication Suite
- 8 languages, automatic “tone check”
- Automated status updates including scheduling & completion updates
- Configure dashboard visibility that aligns with maintenance processes
- Comprehensive investor approval capture & documentation
- Robust workflow engine to hard-code maintenance processes into automations
- Insights on overall maintenance operations health
- Ops only
Perfect Decision
- Lease renewal risk flagging at dispatch to head of lease churn
- Suggested techs/vendor based on lead times, satisfaction, and quality
Technician Efficiency
- Coordinator scheduler & logistics planner for technicians
Technician Mobile App (native & consumer grade)
- Calendar and day management
- “Go to” navigation for techs to navigate them to the next job
- Intelligent time and materials capture (includes receipt management)
- Seamless messaging with key parties, and auto-documentation
- Ops only
Perfect Decision
- Technician scheduling recommendations based on renewals, time, and cost
- Ops only
Insights Pro
- Technician performance & efficiency metrics
- Technician performance national & market benchmarking
Vendor Efficiency
World-Class Communication Suite
- Texting, email, in-app
- Responsive interface for desktop, tablet, or phone without requiring download
- Lightning fast automated scheduling
- Simple estimation tool
Multi-thread invoice capture
- Create, upload, or Quickbooks integration
- Vendor sourcing and procurement through Vendor Nexus
- Ops only
Perfect Decision
- Vendor dispatch suggestions based on repair lead time, effectiveness, and satisfaction
- Ops only
Insights Pro
- Vendor performance & efficiency metrics
- Vendor performance national & market benchmarking
Bidding & Estimating
- Multi-estimate management
- Investor approval flow (single or multiple estimates)
- Ops only
- Cost Projections to compare estimates (coming soon)
Accounting & Invoicing Efficiency
- Simplistic bill creation that congregates all hours, parts, and materials
- Automated GL mapping to ensure costs consistently map to your accounting platform
- Set billable rates to ensure accurate billing for work performed
- White-labeled bills configurable for multiple entities
- Ops only
- Margin analysis for billing
- Ops only
- Market rate comparison for comparable work
Preventative Maintenance / Inspections
- PropertyCare+ program building for investor opt-in
- Recurring repair configuration for high and low frequency repetitive work
- Inspection scheduling
- Inspection integration with popular platforms
Turns & Renovations
- Project coordination for turnovers, rehabs, and mitigations
- Cost and time conglomeration for projects
- Intelligent spotlight for "what's next" in every project
Miscellaneous
- Ops only
- API access for customer-built agent interactions