Releases 07.30.26
Technician Mobile App
Message Center [COMING SOON]
Keeping up with maintenance conversations is about to get a whole lot easier. Message Center arrives in the Tech App on August 12, giving technicians one place to view, manage, and respond to every maintenance conversation.
Instead of opening Melds one by one or switching to mobile web, techs can find every conversation, reply, and update from one centralized inbox.
What’s new:
- One inbox — every Meld’s messages in one place, instead of opening each Meld individually to check for updates
- Smart filters — jump straight to assigned chats or a running list of every mention, narrow either to unread only
- Linked context — every message connects directly back to its originating Meld details
- Templates and AI-assisted drafting — techs can respond faster with built-in message templates and AI assistance right in the conversation
- Instant push notifications — real-time notifications take techs directly to the relevant conversation
What’s your team should know:
On August 12, a new Message Center tab will appear automatically in the Tech App’s bottom navigation. No setup is required on your end. Techs will see a one-time pop-up the next time they launch the app, and if they dismiss it, Message Center will apply automatically the next time they close and reopen the app.
More resources:
- Download the flyer: a printable flyer with the Tech App download link, ready to post around your office
- Visit the Help Center: full details on how Message Center works, and answers to common questions.
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