Insights Has Arrived

Making decisions driven by data instead of assumptions is the new standard for property maintenance. With no visibility into your metrics, tracking down the root cause for inefficiencies in your maintenance process is like taking a shot in the dark.

Gain visibility into your maintenance process with Insights.

See How it Works

3 problems that will sneak up on you, if you're not using data

Slow
Speed of Repair

Sleeping on crucial steps in your maintenance process is a recipe for reactive action.

Essential visibility:

Metrics to track:
Insights Standard

  • Speed of Repair
  • Vendor Acceptance Speed
  • Vendor Time to Schedule
  • Internal Users Time to Schedule
  • Created to Assigned Time
  • Assigned to Scheduled Time
  • Scheduled to Completed Time
  • Number of Scheduled and Unscheduled Melds

Unpredictable
Maintenance Costs

Firing from the hip with your maintenance costs creates a lot of unwanted surprises.

Essential visibility:

Metrics to track:
Insights Standard

  • Total Spend / Unit
  • Average Meld Spend
  • Average Monthly Maintenance Spend
  • Total Maintenance Spend
  • Average Spend by Vendor and Internal Techs

Unhappy
Residents & Owners

Processes that consistently break down create unhappy residents and owners.

Essential visibility:

Metrics to track:
Insights Standard

  • Average Resident Satisfaction
  • Total Spend / Unit
  • Speed of Repair
Work proactively, not reactively

The analytics of Insights will reveal key metrics that will help you to assess the overall health of your maintenance and allow for further analysis to identify bottlenecks and potential causes.

Filter your data by work category, priority, property groups and assignee type so you’re able to analyze at a more granular level. Compare your metrics to a period in the previous year or the past 90 days. And, see your performance over time to know if the strategies you’ve implemented and the actions you’ve taken towards improvement have taken effect. 

Get started with Insights using this step-by-step tutorial.

If you don’t see Insights in your account, learn more.

Property Meld CEO Ray Hespen on leveraging Insights to master your maintenance process.