Property Meld’s newest “Insights” feature deepens the level of visibility into your maintenance process. While Insights is an immensely powerful tool, it can be very overwhelming if you don’t know what you’re looking for, or why certain metrics are important to track. To make this easier, we’ve paired specific metrics found on the Insights dashboard to steps on the Ladder of Maintenance Excellence, as a way to provide you with a guide, as you work towards advancing up the ladder and improving your maintenance process.
Effective Communication
Data Awareness:
- All Communication Known by PMC
- All Parties Aware of Communication
Insights to track:
Scheduling Efficiency
Data Awareness:
- Jobs/Day
- Speed to Schedule
- Speed of Repair
- Segmented Cycle Times
Insights to track:
Staffing Efficiency
Data Awareness:
- Coordinator Throughput
- Vendor Throughput
- Technician Throughput
- Capacity
Insights to track:
Watch for part 2!