Slow
Speed of Repair
Sleeping on crucial steps in your maintenance process is a recipe for reactive action.
Essential visibility:
Metrics to track:
Insights Standard
- Speed of Repair
- Vendor Acceptance Speed
- Vendor Time to Schedule
- Internal Users Time to Schedule
- Created to Assigned Time
- Assigned to Scheduled Time
- Scheduled to Completed Time
- Number of Scheduled and Unscheduled Melds
Unpredictable
Maintenance Costs
Firing from the hip with your maintenance costs creates a lot of unwanted surprises.
Essential visibility:
Metrics to track:
Insights Standard
- Total Spend / Unit
- Average Meld Spend
- Average Monthly Maintenance Spend
- Total Maintenance Spend
- Average Spend by Vendor and Internal Techs
Unhappy
Residents & Owners
Processes that consistently break down create unhappy residents and owners.
Essential visibility:
Metrics to track:
Insights Standard
- Average Resident Satisfaction
- Total Spend / Unit
- Speed of Repair
Gain visibility into your maintenance process with Insights.